Office Policies & Hours

Please take a moment to review our policies.

Privacy Policy

This policy observes the Federal rules regarding the individual identifiable health information, and its use and disclosure at Wenatchee Valley Dental Village.

Policy Authority/Enforcement

Wenatchee Valley Dental Village’s Privacy Official is responsible for monitoring and enforcement of this policy.

Policy Summary

Individually identifiable health information pertaining to patients of Wenatchee Valley Dental Village will be kept confidential, and only used or disclosed in accordance with federal HIPAA privacy regulations, and Wenatchee Valley Dental Village’s policies.

Appointment Cancellations

All appointments MUST be confirmed with us by noon the day prior to the appointment, or we must reschedule.

Credit

As a condition of your treatment by this office, financial arrangements must be made in advance. The practice depends upon reimbursement from the patients for the costs incurred in their care and financial responsibility on the part of each patient must be determined before treatment.

Patients who carry dental insurance understand that all dental services furnished are charged directly to the patient and that he or she is personally responsible for payment of all dental services. This office will help prepare the patient’s insurance forms or assist in making collections from insurance companies and will credit any such collections to the patients account. However, this dental office cannot render services on the assumption that our charges will be paid by an insurance company.

Service charges of 1.5% per month (18% per annum) on the unpaid balance will be charged on all accounts exceeding 90 days, unless previously written financial arrangements are made.

Payment Types Accepted

  • Cash
  • VISA or MasterCard
  • Private Insurance
  • CareCredit – Apply on line at www.carecredit.com
  • DSHS Medical Coupon
  • Indian Health Services

Emergency Services

All emergency services performed without previous financial arrangements must be paid in cash at the time services are performed.

Office Hours

Monday – Friday 7am-6pm
Closed Saturday & Sunday

Holidays closures:

  • New Years Day
  • Memorial Day
  • 4th of July Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

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